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Template IDK-08, version 1.0. Phase: All phases.

How to use this template

  • Agree the five checklists during Initiate Project, so that everyone knows from the start what "phase finished" means. Adjust items to the contract; do not remove an item without writing down why.
  • The two project managers keep the checklist of the current phase up to date through the phase, and report its status in the steering group pack (IDK-06, section C7). A gate should never be a surprise.
  • Evidence means a document, a signed record or a system state that a third person can inspect. "Discussed" and "in progress" are not evidence.
  • Status values: Complete, In progress, At risk, Not started, Not applicable (with reason).
  • A gate is done when the steering group has signed the gate decision record in section 6. If the decision is "approved with conditions", each condition has an owner and a date and is tracked to closure at the next meeting.
  • Replace every [bracketed field]. Delete rows marked Example: once you have your own.
Template metadata
Field Value
Template ID IDK-08
Phase All phases
Owner Customer project manager and supplier project manager (joint)
Approver Steering group
Qualification gate All five gates (Project Initiated, Solution Confirmed, Solution Established, Go Live Authorised, Go Live Complete)
Version 1.0

Document control

Version Date Author Change Approved by
0.1 [YYYY-MM-DD] [name, role] Checklists adapted to the project  
1.0 [YYYY-MM-DD] [name, role] Checklists agreed at gate Project Initiated [steering group chair]
[n.n] [YYYY-MM-DD] [name, role] Gate [name] decision recorded [steering group chair]

Overview

# Phase Gate Planned date Actual date Decision
1 Initiate Project Project Initiated [YYYY-MM-DD] [YYYY-MM-DD] [decision]
2 Confirm Prototype Solution Confirmed [YYYY-MM-DD] [YYYY-MM-DD] [decision]
3 Establish Solution Solution Established [YYYY-MM-DD] [YYYY-MM-DD] [decision]
4 Implement Solution Go Live Authorised [YYYY-MM-DD] [YYYY-MM-DD] [decision]
5 Go Live Go Live Complete [YYYY-MM-DD] [YYYY-MM-DD] [decision]

How a filled-in row looks:

# Item Evidence required Owner Status Comment
Example: 3.1 Roles and permission sets created Role catalogue approved by process owners; functional roles for buyer, warehouse operator and accounts payable clerk exist in the production environment; acceptance test executed with those roles Technical analyst, security In progress Warehouse roles awaiting process owner review; forecast [YYYY-MM-DD]

1. Gate: Project Initiated

Question the steering group answers: are both organisations mobilised, and is there an agreed plan, scope and set of controls to start designing?

# Item Evidence required Owner Status Comment
1.1 Purpose, objectives and scope confirmed in writing Signed Project Scope Statement (IDK-02), with benefits, owners and acceptance criteria Supplier PM [status] [comment]
1.2 Project organisation and governance confirmed Approved Project Organisation and RACI (IDK-03); steering group terms of reference approved (IDK-06 Part A); all steering group dates booked Both PMs [status] [comment]
1.3 Core team released Time commitment and backfill table signed by line managers (IDK-03 section 6) Executive sponsor [status] [comment]
1.4 Project plan with resources in place Approved Project Management Plan (IDK-01); master implementation plan and workshop and activity plan with named resources on both sides Supplier PM [status] [comment]
1.5 Project controls defined Risk register and issue log live (IDK-04); change control procedure approved (IDK-07); status reporting procedure agreed; project tracker set up Customer PM [status] [comment]
1.6 Process ownership verified Named process owner per in-scope process area, confirmed by the sponsor Executive sponsor [status] [comment]
1.7 Data migration scope and responsibilities agreed (template IDK-14) Data strategy (approach and principles); data scope table with customer owners (IDK-02 section 4.1) Customer data lead [status] [comment]
1.8 Training needs identified Training needs list for core team, technical team and end-user groups; core team training booked Customer PM [status] [comment]
1.9 Strategy documents approved or scheduled Testing, training, communication, data, infrastructure, business change, legacy decommissioning: each approved, or has an owner and due date accepted by the steering group Customer PM [status] [comment]
1.10 Communication plan in place Approved Communication Plan and Stakeholder Analysis (IDK-05); first communication sent Customer PM [status] [comment]
1.11 Environments for training and test available Build Place set up; Use Place environments created for the agreed deployment option; team members can log in with named accounts Supplier systems engineer, customer IT lead [status] [comment]
1.12 Document list agreed List of documents the supplier will and will not write, with examples shown (IDK-01 section 10) Both PMs [status] [comment]
1.13 Update approach discussed (template IDK-23) Agreed position on service updates and release updates during and after the project, recorded in IDK-01 section 9 Technical solution manager [status] [comment]
1.14 Next phase scheduled and resourced Confirm Prototype plan with kick-off date, workshop calendar and confirmed attendees Both PMs [status] [comment]

2. Gate: Solution Confirmed

Question: has the prototype shown that the solution scope is right, and do we know what has to be built, migrated and integrated?

# Item Evidence required Owner Status Comment
2.1 Kick-off held Agenda, attendee list, material published; change control procedure presented Both PMs [status] [comment]
2.2 Core team overview training completed Attendance record per core team member; gaps have a catch-up date Customer PM [status] [comment]
2.3 Book of Rules documents approved by the customer (template IDK-09) Approved documents covering the operating model (steering model, legal and operational structure, answers per solution area), signed by process owners Process owners [status] [comment]
2.4 Process model current In-scope processes maintained in [IFS Scope Tool or agreed repository], matching the scope statement Solution architect [status] [comment]
2.5 CRIM requirements identified (template IDK-10) CRIM log with type, business reason and process owner per item. Items are logged, not yet specified. Standard alternative recorded for each. Technical solution manager [status] [comment]
2.6 Interface register exists (template IDK-13) Every legacy and new interface listed with source, target and data flowing; retired interfaces marked Technical analyst, integrations [status] [comment]
2.7 Data migration plan established (template IDK-15) Plan listing every data set with method (migration tool, copy and paste, manual), owner, number of load cycles and depth of history agreed Customer data lead [status] [comment]
2.8 Source data identified and cleansing under way Source inventory per data set; cleansing task list with owners and first progress report Data owners [status] [comment]
2.9 Production infrastructure defined, where relevant Infrastructure definition for the deployment option, including devices, printers and network prerequisites at sites Customer IT lead [status] [comment]
2.10 Prototype approved and solution scope confirmed Prototype demonstrated end to end on customer sample data; approval signed by process owners; scope statement re-confirmed or changed through IDK-07 Process owners, both PMs [status] [comment]
2.11 Customer tasks planned Customer testing, data and documentation tasks in the plan with owners and dates; number of build cycles agreed Customer PM [status] [comment]
2.12 Business change readiness checked Named change lead; change plan with activities and owners; position on end-user training strategy, organisation design and update of policies and procedures Change lead [status] [comment]
2.13 Next phase scheduled and resourced Establish Solution plan: solution workshops, technical training, test cycles, load iterations, with confirmed resources Both PMs [status] [comment]

3. Gate: Solution Established

Question: is the solution designed, built and tested, and has the business accepted it?

# Item Evidence required Owner Status Comment
3.1 Roles and permission sets created Role catalogue approved by process owners; roles exist in the production environment; segregation of duties reviewed by finance Technical analyst, security [status] [comment]
3.2 Production functional and technical configuration complete Verified configuration moved to the production (or reference) environment; static data loaded; security defined; environment declared the baseline Application consultants, customer functional leads [status] [comment]
3.3 Core team and technical training completed Attendance records for process training and technical training (administration, permission sets, data import tooling, technical configuration) Customer PM [status] [comment]
3.4 Book of Rules revised Updated documents reflecting decisions from the solution workshops, with the reasoning recorded Functional team leads [status] [comment]
3.5 CRIM delivered Each object: approved specification, delivered, unit tested by supplier, tested by customer; every object traceable to an approved change request or the baseline Technical solution manager [status] [comment]
3.6 Migration routines validated with volume tests Load iteration reports; functional validation sign-off per data set; load timings recorded for cutover planning Customer data lead [status] [comment]
3.7 Verification with security and migrated data completed Test cycle report: processes run with end-user roles and migrated data Test lead [status] [comment]
3.8 Solution Acceptance Test completed, documented and approved (template IDK-18) Test report: scripts executed end to end with defined roles, migrated data, reports, mobile devices and integrations; defect list classified; no open defect that blocks deployment; agreed list of issues that may close after the phase, with owners and dates Test lead, process owners [status] [comment]
3.9 End-user training material and step-by-step guides final Guides used during the acceptance test without correction; course descriptions, instructor flow, data sets and exercises ready Functional team leads [status] [comment]
3.10 Training plan approved (template IDK-19) Events, attendees, trainers and rooms; trainers booked for train-the-trainer Training lead [status] [comment]
3.11 Next phase scheduled and resourced Implement Solution plan: cutover planning, rehearsal dates, expert user training, readiness test, end-user training Both PMs [status] [comment]

4. Gate: Go Live Authorised

Question: are the people, the data, the cutover plan and the support organisation ready, and is it safe to go?

# Item Evidence required Owner Status Comment
4.1 Users attached to roles Every go-live user exists in production with the correct role; list reconciled against the training attendance list Technical analyst, security [status] [comment]
4.2 Expert users trained Attendance record; feedback on the training material incorporated Training lead [status] [comment]
4.3 Operational Readiness Test completed, documented and approved Test report: expert users ran the acceptance scripts with the core team only advising; written confirmation on behalf of the business that solution and training are sufficient Expert users, process owners [status] [comment]
4.4 End-user training delivered Attendance per user against the training plan; catch-up sessions scheduled for absentees before go-live Training lead [status] [comment]
4.5 Cutover plan prepared (template IDK-20) Plan at day level for the period around go-live and checklist at hour level for the go-live days, both covering data migration, time-critical configuration switches, communications, legacy decommissioning and support arrangements [cutover manager] [status] [comment]
4.6 Contingency plan approved Rollback plan stating how legacy would be reinstated, the point of no return, and who decides Both PMs [status] [comment]
4.7 Cutover rehearsed Full rehearsal with full data volumes completed; durations logged; plan corrected; further rehearsal held if the first exposed major gaps [cutover manager] [status] [comment]
4.8 Load test signed off, if required Load test report on concurrency, performance, reliability and volume, or recorded decision that none is required Technical solution manager [status] [comment]
4.9 Go-live date confirmed against the business calendar Date avoids business peaks and holidays and fits the financial period boundary; confirmed by finance and operations Executive sponsor [status] [comment]
4.10 External parties informed Communications to suppliers, customers, banks and other parties sent according to the communication plan (IDK-05) Process owners [status] [comment]
4.11 Support arrangements ready Support model agreed; expert users named per site and shift as first contact; help desk trained in basic administration; on-site go-live support scheduled for the agreed period Customer PM [status] [comment]
4.12 Go-live resourced Named people for every cutover task and support shift, on both sides, with deputies Both PMs [status] [comment]
4.13 Open defects and risks accepted List of open defects with workarounds and open Major and Critical risks, accepted by the steering group Both PMs [status] [comment]

5. Gate: Go Live Complete

Question: is the business running on the new solution, is support in charge, and can the project be closed?

# Item Evidence required Owner Status Comment
5.1 Cutover completed Cutover checklist fully signed off; production backed up before release to users; migrated data validated by data owners [cutover manager] [status] [comment]
5.2 Solution operating as agreed Confirmation from each process owner that in-scope processes run in production; first period close or equivalent business cycle completed, if agreed as a criterion Process owners [status] [comment]
5.3 Users can operate the solution Support ticket trend reviewed; expert user feedback; follow-up training delivered where needed Customer PM [status] [comment]
5.4 Business informed Go-live communication sent to the organisation and external parties Executive sponsor [status] [comment]
5.5 Residual issues planned Residual issue list with owner, priority and date for each item Both PMs [status] [comment]
5.6 Legacy decommissioned or scheduled Legacy systems switched to read-only or retired according to the decommissioning strategy; retired interfaces switched off Customer IT lead [status] [comment]
5.7 Support plan in place Support arrangements activated; contacts and procedures known to users; update calendar for service updates and release updates owned by a named person Customer IT lead [status] [comment]
5.8 Handover to support complete (template IDK-22) Handover document complete (customer information, contacts, checklist, third-party integrations, extensions and localisations, technical handover, environments); CRIM functional and test specifications in latest version; link to the process model; handover meeting held and recorded; basic data adjusted after go-live Supplier PM [status] [comment]
5.9 Project evaluation done Phase review held; lessons learned documented; benefit tracking handed to the sponsor with measures and dates Both PMs [status] [comment]
5.10 Closure document agreed (template IDK-24) Closure document listing residual issues and owners, signed by the steering group Steering group [status] [comment]

6. Gate decision record

Copy this section once per gate.

Gate: [gate name] Phase closed: [phase] Meeting: steering group no. [no.] Date: [YYYY-MM-DD]

6.1 Checklist summary

Status Number of items Item references
Complete [n]  
In progress [n] [refs]
At risk [n] [refs]
Not started [n] [refs]
Not applicable [n] [refs, with reason]

Recommendation of the project managers: [approve / approve with conditions / do not approve], because [reason].

6.2 Decision

Decision Mark one Meaning
Approved [ ] All items complete. Next phase starts as planned.
Approved with conditions [ ] Next phase may start. Listed conditions are closed by their dates; the steering group reviews them at its next meeting.
Not approved [ ] Next phase does not start. Listed items are completed and the gate is presented again on [YYYY-MM-DD].

6.3 Conditions and owners

# Condition (checklist item) What must be true to close it Owner Due Closed on Closure confirmed by
Example: 1 Item 3.1: warehouse roles not yet reviewed by the process owner Warehouse manager signs the role catalogue; acceptance test scripts for receipt and counting re-run with the approved roles, results logged Warehouse manager [YYYY-MM-DD] [YYYY-MM-DD] Customer PM
[n] [condition] [closing criterion] [name] [YYYY-MM-DD] [YYYY-MM-DD] [name]

Consequences accepted with this decision (risk, cost, schedule): [text].

6.4 Release of the next phase

Item Value
Next phase [phase]
Start date [YYYY-MM-DD]
Budget released [amount or reference]
Resources confirmed [yes/no, exceptions]
Baseline versions in force Schedule [n.n], cost [n.n], solution scope [n.n], project scope [n.n]

Approval

Name Role Date Signature
[name] Chair, executive sponsor (customer) [YYYY-MM-DD] ______________________
[name] Sponsor (supplier) [YYYY-MM-DD] ______________________
[name] Steering group member, [area] [YYYY-MM-DD] ______________________
[name] Customer project manager [YYYY-MM-DD] ______________________
[name] Supplier project manager [YYYY-MM-DD] ______________________

Independent template aligned with the IFS implementation methodology. Not an official IFS document. IFS is a registered trademark of IFS AB.

Independent template aligned with the IFS implementation methodology. Not an official IFS document. IFS is a registered trademark of IFS AB.

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