Mastering Distribution Orders in IFS Cloud: The Complete Guide to Multi-Site Logistics

A comprehensive deep dive into multi-site inventory movements, configuration strategies, and automated logistics flows.


What Problem Does This Solve?

In complex organizations with multiple geographically dispersed sites (e.g., a central manufacturing plant in Poland and distribution centers in Germany and France), moving stock is not as simple as physically transporting it. You face several challenges:

The Logistics Challenge

How do you ensure the receiving site knows what is coming and when? How does the shipping site reserve stock so it isn't sold to an external customer by mistake?

The Financial Challenge

If sites belong to different legal entities (companies), how do you handle the financial transaction? You need an inter-company invoice and a purchase match.

Distribution Orders solve these problems by wrapping a simple "move" request into a formal structure. They act as a container that spawns the necessary legal and logistical documents (CO and PO) while keeping the user interface simple for the planner. They ensure that Site A sees a firm demand and Site B sees a firm supply, synchronizing the entire supply chain.

1. The Core Concept of Distribution Orders

A Distribution Order in IFS Cloud is a specialized supply object used strictly for moving inventory parts between two sites. While it might seem similar to a Requisition or a Transport Task, it is significantly more powerful because it integrates the Procurement and Sales modules seamlessly.

When a planner at the Demand Site (e.g., a warehouse running low on stock) raises a need, they create a planned Distribution Order. At this stage, it is merely a signal—a "soft" request. However, once this order is Released, the system performs a massive orchestration task:

  • It checks the Internal Customer definition to see who the Demand Site "is" from the perspective of the Supply Site.
  • It checks the Internal Supplier definition to see who the Supply Site "is" from the perspective of the Demand Site.
  • It automatically creates a Customer Order (CO) on the Supply Site.
  • It automatically creates a Purchase Order (PO) on the Demand Site.
  • It hard-links these two orders together.

This "Triad" of records (DO, CO, PO) remains synchronized. If you change the quantity on the Distribution Order, the CO and PO update (subject to status restrictions). This eliminates the need for phone calls or emails between site planners to adjust quantities or dates.

2. Prerequisites and Configuration

Distribution Orders will not function "out of the box" without specific master data setup. This is often where implementations fail. The following hierarchy of data must exist:

Demand Site Requirements
  • Inventory Part: The part must exist in the inventory registry.
  • Purchase Part: Since this site is "buying" the goods (even internally), a Purchase Part record is required.
  • Supplier for Purchase Part: You must link the part to a Supplier. Crucially, this Supplier must be flagged as an "Internal Supplier" linking to the Supply Site.
Supply Site Requirements
  • Inventory Part: The part must exist and have stock (or a way to source it).
  • Sales Part: Since this site is "selling" the goods, a Sales Part record is required.
  • Internal Customer: The Demand Site must be defined as a Customer in this site, and that Customer record must be linked to the Demand Site ID.

The "Quick Registered Part" Feature

Setting up thousands of parts for distribution can be tedious. IFS Cloud includes a feature to ease this. If the Inventory Part exists on both sites, but the Purchase or Sales parts are missing, the system can attempt to create them automatically upon the release of the Distribution Order. These automatically created records are flagged as Quick Registered Parts. While helpful for testing or low-volume scenarios, it is best practice to fully configure your parts to ensure correct tax codes, delivery terms, and pricing are applied.

3. Sourcing and Automation

The true power of Distribution Orders lies in their ability to be generated automatically by planning engines. A planner rarely needs to manually enter a DO unless it is for an emergency spot-buy.

Material Requirements Planning (MRP)

When MRP runs on the Demand Site, it sees a shortage. It looks at the Supplier for Purchase Part record. If the primary supplier is an Internal Supplier and the Multi-site Planned Part checkbox is enabled, MRP will generate a Planned Distribution Order instead of a Purchase Requisition.

This is a critical distinction. A Purchase Requisition requires a conversion step to become a PO. A Planned Distribution Order is already one step closer to execution. It appears in the "Distribution Orders" window with a status of Planned.

Distribution Allocations

For "Push" scenarios (where a central warehouse wants to push stock out to branches regardless of their current demand), Distribution Allocations are used. You define a template (e.g., "Send 10% of stock to London, 20% to Paris"). When you execute this allocation, the system spawns multiple Distribution Orders.

Dynamic Order Processing (DOP)

In complex Make-to-Order environments, DOP uses Distribution Orders to move pegged material. If a Top Level Part is being built in Site A, but a sub-assembly is built in Site B, the DOP structure's "Capability Check" will generate a Distribution Order to move that sub-assembly. These orders are often released automatically to preserve the tight timeline of the DOP structure.

4. The Lifecycle and Execution Flow

Understanding the status flow is essential for troubleshooting.

Status Description Actions Available
Planned The need is identified. No logistics or financial documents exist yet. Can be deleted, changed freely. MRP can delete and recreate this.
Stopped The order tried to release but failed validation (e.g., missing part setup, credit block). Must be fixed manually via "Release Stopped Distribution Orders".
Released The "Point of No Return". CO and PO are created. Inventory on Supply Site is visible as "Demand". Reservations can be made. Pick Lists can be printed.
Reserved Stock on the Supply Site is hard-allocated to this order. Ready for picking.
In Transit Goods have left the Supply Site (delivered/shipped) but not yet arrived at Demand Site. Supply Site work is done. Demand Site awaits arrival.
Closed Goods received at Demand Site. Transaction is complete. History is preserved.

The "Stop" Mechanism

A unique feature of Distribution Orders is the Stopped status. Unlike a PO that might just fail to save, a DO will save itself but enter a "Stopped" state if it encounters errors during the auto-release process (common in MRP runs).

This often happens due to Coordinators. If a user manualy enters a DO, their coordinator ID is used. If MRP creates it, the system looks for a default coordinator on the Supplier record. If none is found, or if the resulting CO/PO fails validation (e.g., Customer is Credit Blocked), the DO stops.

Administrator Tip: Regularly check the "Release Stopped Distribution Orders" window. It is the "graveyard" of failed internal supply chain movements.

5. Strategic Advantages vs. Other Methods

Why use Distribution Orders instead of standard Purchase Orders or the newer "Shipment Orders"?

Instant Visibility. With a standard PO, the supplier (even if internal) has to manually enter a Customer Order to match it. Until they do, there is no visibility on the supply side. With a DO, the CO is created instantly and automatically. The supply site planner sees the demand immediately upon release.

Complexity & Finance. Shipment Orders are a lighter object designed for logistics-only moves (e.g., moving goods between two warehouses in the same company where no invoice is needed). They do not create a CO/PO. Distribution Orders are heavier but necessary for Inter-Company moves where a financial invoice is legally required. If you are moving goods between entities (e.g., Germany GmbH to France SAS), you must use Distribution Orders.

6. Advanced Configuration: Automatic Receipt

Efficiency is key. You can configure the system to Automatically Receive goods on the Demand Site the moment they are shipped from the Supply Site.

This is dangerous if physical transit time is long (e.g., sea freight), as your system will show stock available in the receiving warehouse while it is still on a boat. However, for "Virtual" moves or immediate transfers between adjacent buildings, this setting saves a massive amount of data entry.

To enable this, check the Automatic Receipt parameter on the Internal Supplier setup. When the Supply Site executes "Deliver Customer Order," the Demand Site's "Register Arrival" is performed instantly in the background.

7. Troubleshooting & Best Practices

The "Coordinator Group" Error:
A common error is "Coordinator not allowed for user". Distribution Orders rely heavily on Coordinator Groups to determine DO numbers and prefixes. Ensure every planner belongs to a valid Coordinator Group and that the default coordinators on your Supplier/Customer records are active users.

Re-Planning Flexibility:
Planned DOs are flexible. Released DOs are rigid. Establish a "Release Horizon" policy. For example, only release DOs that are due within the next 5 days. Leave the rest as "Planned". This allows MRP to delete and recreate them if the forecast changes, keeping your plan responsive. Once you release a DO, you "freeze" that decision.

Frequently Asked Questions

Yes. This is one of the main use cases. Because a DO creates a linked Customer Order and Purchase Order, it supports the full financial inter-company invoicing flow (sending an invoice from Supply Company and matching it in Demand Company).

Common reasons include:
  • Missing Purchase Part or Sales Part setup.
  • The Internal Customer is "Credit Blocked" on the Supply Site.
  • Missing Default Coordinator on the Supplier for Purchase Part.
  • Inventory Part does not exist on one of the sites.
Check the "Release Stopped Distribution Orders" window for the specific error message.

Yes. You can manually process the "Deliver" step on the Distribution Order line itself. However, using the Shipment functionality is recommended if you are consolidating multiple orders onto one truck or need formal shipping documents (Bill of Lading, Packing List).

"Release for Planning" is a status on the Customer Order side that allows the supply site to see the demand but prevents shipping. For Distribution Orders, we generally talk about the main "Planned" to "Released" transition. When a DO is released, the created CO is usually set to "Released" automatically, making it immediately actionable.

Absolutely. On the Demand Site, a Planned DO is a supply. On the Supply Site, a Released DO (via its CO) is a demand. Note that Planned DOs do not create visible demand on the Supply Site until they are released (unless you use specific MS/MRP inter-site visibility settings, but standard DO logic requires release for firm demand visibility).