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Template IDK-02, version 1.0. Phase: Initiate Project.

How to use this template

  • Write it during Initiate Project, in parallel with the Project Management Plan (IDK-01). The plan says how the project is run. This document says what it delivers.
  • The supplier project manager drafts it from the contract and the sales-phase material. The customer project manager and the process owners correct it until they recognise their business in it.
  • Replace every [bracketed field]. Delete rows marked Example: once you have your own.
  • It is done when the steering group has signed it and every in-scope line has an acceptance criterion and an accepting role. A scope line without an acceptance criterion is an argument waiting to happen.
  • It is confirmed a second time at the Solution Confirmed gate, after the prototype. Changes in between go through change control (IDK-07).
Template metadata
Field Value
Template ID IDK-02
Phase Initiate Project
Owner Supplier project manager (with customer project manager support)
Approver Steering group
Qualification gate Project Initiated
Version 1.0

Document control

Version Date Author Change Approved by
0.1 [YYYY-MM-DD] [name, role] First draft from contract and statement of work  
1.0 [YYYY-MM-DD] [name, role] Baseline for gate Project Initiated [steering group chair]
[n.n] [YYYY-MM-DD] [name, role] Confirmed after prototype, gate Solution Confirmed [steering group chair]

1. Purpose and background

Item Content
Why the business runs this project [two or three sentences in business language, not system language]
What triggered it now [for example: legacy system end of support, acquisition, growth constraint]
Link to corporate goals [which goal, and how this project serves it]
Contract or statement of work [reference, date]
What this document supersedes [sales presentations, proposal appendices, earlier scope lists]

2. Objectives and measurable benefits

Each benefit has one owner in the business, a measure, and a date by which it is expected. The executive sponsor is accountable for benefit realisation. Progress is reviewed at each steering group meeting.

ID Objective Benefit and how it is measured Baseline today Target Expected by Benefit owner
Example: B-01 One purchasing process across all sites Share of purchase order lines raised from an approved requisition, read from a lobby element on purchase order data [measure today] [agree in project] [YYYY-MM-DD] Head of procurement
Example: B-02 Trustworthy stock records Count accuracy by location, from counting results in the system [measure today] [agree in project] [YYYY-MM-DD] Warehouse manager
[ID] [objective] [benefit and measure] [baseline] [target] [YYYY-MM-DD] [role, name]

Objectives that are not measurable are listed here as intentions, with no owner commitment:

  • [intention]

3. Software scope

Item In scope
Product and release IFS Cloud, release [release] at project start
Deployment option [hosted by IFS / remote deployment at customer]
Components and modules licensed [list from contract]
Components licensed but not implemented in this project [list, with reason]
User types and counts [from contract; do not restate figures here, reference the contract clause]
Languages Application: [languages]. Documentation and handover: English plus [language].
Localisations and country extensions [list]
Mobile and device use [for example: warehouse handhelds, maintenance mobile app]
Third-party products in the solution [product, purpose, who contracts it]
Update approach Service updates and release updates: [cadence agreed in project]; first update after go-live planned for [period]

4. Solution scope by process area

The process model in [IFS Scope Tool or agreed repository] holds the detail. This table is the signed summary. One row per end-to-end process.

Process area End-to-end process Sites and companies Process owner (customer) Standard functionality expected Known CRIM need
Example: Procurement Purchase requisition to supplier invoice match [sites] Head of procurement Yes. Authorisation rules configured per company. One integration: order data to transport planning through a standard projection
Example: Inventory Receipt, putaway, movement, counting, adjustment [sites] Warehouse manager Yes One configuration: custom field for internal hazard class on the part record, visible in receipt
Example: Security Roles and permission sets for all in-scope processes All Customer IT lead with process owners Yes. Functional roles built from end-user permission sets, segregation of duties reviewed by finance. None
[area] [process] [sites] [role, name] [yes / partly / no, with note] [CRIM reference or none]

4.1 Data scope

Data set Source In scope History migrated Method Customer owner
Example: Suppliers and supplier addresses Legacy ERP Active suppliers only; definition of active: [agree in project] None Data Migration Manager Procurement data steward
Example: Inventory balances Legacy ERP, final count All in-scope sites Opening balance only Data Migration Manager Warehouse manager
[data set] [source] [rule] [depth, agree in project] [migration tool / copy and paste / manual entry] [role]

4.2 Interface scope

Every legacy and new interface is listed, including the ones that will be retired. The full interface register is built before the build starts.

ID From To Data flowing Direction Status in the new solution
Example: INT-03 IFS Cloud Transport planning system Confirmed purchase order lines, delivery address, wanted receipt date Outbound New, replaces file export from legacy
[ID] [system] [system] [data] [in/out/both] [new / kept / retired]

5. Out of scope

Writing down what is excluded prevents more disputes than writing down what is included. Each line states the reason and where the need goes instead.

Item Reason Where it is handled instead
Example: Migration of closed purchase orders No operational use after go-live; legal retention met by legacy archive Read-only legacy archive owned by customer IT
Example: Organisational change management activities Customer responsibility Customer change lead, plan reference [reference]
Example: Sites [site list] Later roll-out Separate project, not budgeted here
[item] [reason] [owner or follow-on project]

6. Acceptance criteria

6.1 Acceptance of the product delivery

The product is what the customer will operate: configured IFS Cloud, CRIM objects, migrated data, roles and permission sets.

# Criterion How it is proven Accepting role
1 Every in-scope process meets the agreed requirement Solution Acceptance Test scripts passed, results logged in the test tracker Process owners
2 The solution works with the physical operation Test steps executed in the real warehouse, shop floor or office setting, with devices and printers Process owners
3 The built solution, including CRIM, is complete and has no operation-critical error Defect list with classification; none open that block deployment Customer PM
4 Migrated data is fit for purpose Functional validation sign-off per data set after the final load iteration Data owners
5 Roles match business roles Test executed with end-user logins and their permission sets, not with administrator access Customer IT lead and process owners
6 Step-by-step guides are accurate Guides followed during acceptance test without consultant correction Functional leads
[n] [criterion] [proof] [role]

Defect classes that block acceptance: [definition agreed in project]. Defects that may close after the phase: agreed individually and listed with owner and date.

6.2 Acceptance of the project delivery

The project delivery is the work: phases completed, deliverables handed over, people enabled.

# Criterion How it is proven Accepting role
1 Each qualification gate passed Gate decision record signed by the steering group (IDK-08) Steering group
2 Agreed supplier documents delivered Document list in IDK-01 section 10 ticked, latest versions in the repository Customer PM
3 Core team and expert users can operate and support the solution Operational Readiness Test completed by expert users, with the core team only advising Executive sponsor
4 Handover to support executed Handover document complete, CRIM specifications and test specifications in latest version, handover meeting held and recorded Both PMs and support lead
5 Residual issues owned Closure document lists each residual issue with owner and date Steering group
[n] [criterion] [proof] [role]

7. Work breakdown and responsibilities

One row per work package. R is the party doing the work, S the party supporting it.

Work package Phase Main deliverable Customer Supplier
Project initiation and planning Initiate Project Approved plan, scope statement, controls S R
Operating model workshops Confirm Prototype Book of Rules documents approved by customer R (decisions and content) R (facilitation and documentation)
Prototype build and demonstration Confirm Prototype Approved prototype on customer sample data S R
Data cleansing From Confirm Prototype Cleansed source data per data set R S
Data mapping and load iterations Establish Solution Validated migration jobs R (extract, validate) R (mapping, load support)
Solution workshops and configuration Establish Solution Configured processes, revised Book of Rules R (decisions, testing) R (configuration)
Roles and permission sets Establish Solution Functional roles built and tested R S
CRIM specification and build Establish Solution Approved specifications, delivered and tested objects R (approve, test) R (specify, build, unit test)
Step-by-step guides and training material Establish Solution Final guides and course material R S
Solution Acceptance Test Establish Solution Documented and approved test result R S
Expert user and end-user training Implement Solution Trained users attached to roles R S
Operational Readiness Test Implement Solution Documented and approved test result R S
Cutover planning and rehearsal Implement Solution Tested cutover plan, checklist and rollback plan R (business tasks) R (technical tasks, plan ownership: [agree in project])
Cutover and go-live support Go Live Solution in operation R R
Handover to support and closure Go Live Handover document, project evaluation, closure document S R
[work package] [phase] [deliverable] [R/S] [R/S]

8. Milestones

Dates are held in the schedule baseline (IDK-01 section 3). Listed here so that scope and milestones are signed together.

Milestone Phase Baseline date
Gate: Project Initiated Initiate Project [YYYY-MM-DD]
Kick-off held Confirm Prototype [YYYY-MM-DD]
Prototype approved. Gate: Solution Confirmed Confirm Prototype [YYYY-MM-DD]
Solution Acceptance Test approved. Gate: Solution Established Establish Solution [YYYY-MM-DD]
Cutover rehearsal completed Implement Solution [YYYY-MM-DD]
Operational Readiness Test approved. Gate: Go Live Authorised Implement Solution [YYYY-MM-DD]
Go-live Go Live [YYYY-MM-DD]
Gate: Go Live Complete Go Live [YYYY-MM-DD]

9. Constraints and dependencies

Type Description Owner
Example: Dependency Transport planning system supplier must deliver its side of INT-03 before integration testing Customer IT lead
Example: Constraint Go-live must fall on a financial period boundary and outside the seasonal peak Finance director
[type] [description] [role]

Approval

Name Role Date Signature
[name] Executive sponsor (customer) [YYYY-MM-DD] ______________________
[name] Sponsor (supplier) [YYYY-MM-DD] ______________________
[name] Customer project manager [YYYY-MM-DD] ______________________
[name] Supplier project manager [YYYY-MM-DD] ______________________
[name] Process owner, [area] [YYYY-MM-DD] ______________________

Independent template aligned with the IFS implementation methodology. Not an official IFS document. IFS is a registered trademark of IFS AB.

Independent template aligned with the IFS implementation methodology. Not an official IFS document. IFS is a registered trademark of IFS AB.

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